Natura integrates stores, digital channels and a special discount for travellers to make Christmas gift shopping more practical and stress-free.
Integrated solutions for a hassle-free Christmas
With year-end routines getting busier and last-minute shopping on the rise,
Natura is introducing a set of solutions for customers who want to
buy gifts without queues, saving time while keeping convenience and safety in mind. The brand has organised different
purchase journeys in an integrated way, from physical stores to online channels, so each person can choose what best fits their daily life, whether planning ahead or buying on Christmas Eve. “We know the end of the year is a very hectic period. That’s why we’ve brought together alternatives that simplify the consumer experience, whether for those who plan or those who remember the gift at the last minute,” says
Agenor Leão, Natura’s Vice President of Business.
Next-day delivery, more sales points and real-time stock check
For customers who prefer to solve everything online, Natura’s
website and
official app offer
accelerated delivery, in some cases in
up to one business day in several Brazilian regions. This helps last-minute gifts arrive on time. In addition to
Natura stores across the country, products are also available through
consultants and
strategic partners, such as
Mercado Livre, which provides advantages like
free shipping and broad assortment. On digital channels, shoppers can quickly check
stock and availability for fast delivery or pickup, avoiding unnecessary trips and optimising their schedule.
Ready-made gift sets, in-store guidance and a travel-based discount
In physical stores, Natura offers
ready-made gift kits,
sensory experiences and
personalised advice. Consultants help match products to the recipient’s style and preferences, making it easier to choose the right gift. Gift packaging is designed specifically for
presenting, so customers can leave with items ready to give. The curation covers different price ranges and product combinations. This Christmas, the brand is launching a special action in line with the campaign tagline
“The best gift is presence. Then, it’s Natura”. Customers who present a
bus or plane ticket at Natura’s own stores will receive an
extra 10% discount on their purchases.
Christmas campaign celebrates presence and care rituals
This season, Natura celebrates the power of connection with the theme
“The best gift is presence. Then, it’s Natura”. The brand is
Brazil’s number one manufacturer of personal care and beauty gifts in households, according to Kantar. The Christmas range includes iconic fragrances such as
Essencial,
Kaiak and
Luna, self-care rituals from
Ekos and
Tododia, and dedicated lines like
Natura Homem,
Mamãe e Bebê and
Naturé, catering to different ages and profiles. Natura’s gifts express
affection,
purpose and
regeneration, echoing the company’s long-standing social and environmental commitments. They are designed to delight the senses and celebrate presence in every gesture.
Multiple channels, one goal: practicality for gift-givers
With
channel integration and expanded logistics, Natura ensures that each person can choose the most convenient option: visiting a store, buying via
e-commerce, using the
Natura app or contacting
consultants. “Our mission is to make the act of gifting simpler and more enjoyable. We want everyone to find an alternative that works for them, without stress, without rush and with total safety,” adds Agenor Leão. The approach reinforces Natura’s focus on combining practicality, relationship and purpose, especially at a time of year when time is scarce and the desire to give is high.
About Natura
Founded in
1969,
Natura is a Brazilian multinational and a leader in
beauty and personal care in Latin America. For
11 consecutive years, it has been ranked Brazil’s
best-reputed and most
ESG-responsible company by
Merco. For more than
25 years, Natura has worked with
extractivist communities in the Amazon, pioneering the cosmetic use of
bioactives from Brazilian sociobiodiversity. This model benefits thousands of families and helps conserve
2.2 million hectares of forest. In
2014, Natura became the first publicly traded company to receive
B Corp certification from
B Lab, recognising businesses that combine profit with positive social and environmental impact. The brand operates in
14 Latin American countries. Natura products can be purchased through more than
3 million consultants, via
online store,
app or in over
1,000 brick-and-mortar locations. This multichannel presence keeps the brand close to consumers’ daily lives.
